Shipping & Returns
Are you tired of ordering something online and waiting for weeks to receive it? So were we. We developed one of the most advanced productions and shipping systems on the Internet. And it's why we aim to ship your orders in 48 hours!
Immediately after you complete your purchase at Empire, your order is sent to our facility and packaged with great care.
We ship our products within the USA for free. However, if you are outside the United States, there is a $4.99 flat fee with each purchase.
Our policy lasts 30 days. Unfortunately, if 30 days have gone by since your purchase, we can't offer you a refund or exchange. Don't hesitate to contact us within thirty days if you require a refund.
We strive to exceed your expectations with every product you receive. All products are made with the best materials using our remarkable printing technologies, and most are produced within 24 hours.
If you are not satisfied, you may ask for a refund or account credit. As Empire launches new products, it will update the Returns information as necessary.
On infrequent occasions, packages are returned to us as undeliverable. We will attempt to re-ship orders that are returned to us as undeliverable.
To reduce the impact of returned Products, Empire returns the right to donate or recycle any returned or undelivered items as deemed appropriate in its sole discretion.
The Empire Promise
Achieve Total HappinessYour satisfaction is our top priority. If you're not satisfied with your purchase, you can return it for a full exchange, refund, or account credit within 365 days of receipt.
If you are not completely satisfied with your order and decide you want an exchange, refund, or account credit, the process is simple:
- Contact (firstname.lastname@example.org) to receive and specify whether you want a replacement or a refund.